Welcome to Sopkom! Our transparent pricing ensures a fair and efficient B2B retail experience.
1. Product Listings:
- Sellers are responsible for setting product prices based on their cost, market demand, and other relevant factors.
- Prices listed on Sopkom include any applicable taxes or fees.
2. Bulk Order Discounts:
- Buyers can take advantage of discounts for bulk orders. Sellers may offer tiered pricing based on order volume.
3. Negotiation and Custom Orders:
- Buyers and sellers can engage in negotiations for special pricing and terms.
- Sellers may offer custom orders with pricing details communicated during negotiations.
4. Currency and Payment Methods:
- Prices are displayed in the currency selected by the user.
- Sopkom supports various payment methods to facilitate secure transactions.
Shipping Policy for Sopkom:
At Sopkom, we prioritize efficient shipping to enhance your B2B experience.
1. Shipping Options:
- Sellers specify available shipping options during product listing.
- Buyers can choose from standard, expedited, or other available shipping methods during checkout.
2. Shipping Costs:
- Shipping costs are determined by the seller and clearly displayed on the product page.
- Buyers are informed of shipping costs before finalizing their orders.
3. Estimated Delivery Timelines:
- Standard Shipping: 5-10 business days.
- Expedited Shipping: 2-5 business days.
- Delivery timelines may vary based on product type, location, and other factors.
4. Tracking and Notifications:
- Sellers provide tracking information for shipped orders.
- Buyers receive email or SMS notifications with updates on the status of their orders, including tracking details.
5. International Shipping:
- Sellers and buyers engaging in international transactions should be aware of varying shipping regulations.
- Customs duties and taxes for international orders are the responsibility of the buyer.
6. Returns and Refunds:
- Buyers have the right to return products that do not meet specified quality criteria or if there are shipping issues.
- Sellers outline return and refund policies on their product listings.
7. Customer Support:
- Our customer support team is available to assist with any shipping-related inquiries or issues.
- Contact us at firstname.lastname@example.org for prompt assistance.