Privacy Policy
Last updated: February 27, 2026
1. Introduction
Welcome to Sopkom. Sopkom Technologies Pvt Ltd ("Sopkom", "we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website and sign up for our services, including our waitlist program.
This policy is published in accordance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 of India.
2. Controller Information
The data controller responsible for your personal information is:
Sopkom Technologies Pvt Ltd
India
Email: privacy@sopkom.com
3. Information We Collect
3.1 Information You Provide Directly
When you join our waitlist or interact with our platform, we may collect:
- Email address
- Business name and type
- Name of the business owner or point of contact
- Geographic location (city / state)
- Any other information you voluntarily provide to us
3.2 Automatically Collected Information
When you visit our website, we may automatically collect certain technical information, including:
- IP address and approximate geographic location
- Browser type and version
- Device type and operating system
- Pages visited, time spent on pages, and referring URLs
- Date and time of access
3.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website. Please refer to our Cookie Policy for detailed information.
4. How We Use Your Information
We use the information we collect for the following purposes:
- Waitlist Management: To process and manage your waitlist registration and notify you when early access becomes available.
- Platform Access: To create and manage your account on the Sopkom platform once launched.
- Communications: To send you updates about the platform, product news, and marketing communications (with your consent where required).
- Service Improvement: To analyse usage patterns, diagnose technical issues, and improve our website and services.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
- Fraud Prevention: To detect, prevent, and address fraudulent activity or other harmful behaviour.
5. Legal Basis for Processing
We process your personal data on the following legal grounds:
- Consent: When you voluntarily sign up for our waitlist or marketing communications.
- Legitimate Interests: To operate and improve our services, prevent fraud, and ensure the security of our platform.
- Legal Obligation: Where processing is necessary to comply with applicable laws.
6. Sharing of Information
We do not sell, trade, or rent your personal information to third parties for their own marketing purposes. We may share your information with:
- Service Providers: Trusted third-party vendors who assist us in operating our website and services (e.g., email delivery, cloud hosting, analytics), subject to confidentiality obligations.
- Legal Authorities: Government bodies, law enforcement, or regulators when required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to equivalent privacy protections.
7. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Waitlist data is retained for up to 24 months from the date of submission. You may request deletion of your data at any time by contacting us at privacy@sopkom.com.
8. Data Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption in transit (HTTPS), access controls, and regular security reviews.
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.
9. Your Rights
Subject to applicable law, you have the following rights regarding your personal information:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete personal data.
- Right to Erasure: Request deletion of your personal data under certain circumstances.
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent, without affecting the lawfulness of prior processing.
- Right to Object: Object to the processing of your personal data for direct marketing purposes.
To exercise any of these rights, please contact us at privacy@sopkom.com. We will respond to your request within 30 days.
10. Children's Privacy
Our platform is intended for registered business entities and adults only. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected data from a minor without verified parental consent, we will take immediate steps to delete it.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their respective privacy policies before providing any personal information.
12. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. We will notify you of material changes by updating the "Last updated" date at the top of this page and, where appropriate, by sending you an email notification. Your continued use of our website after any changes constitutes your acceptance of the revised policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact our Privacy Team:
Email: privacy@sopkom.com
Subject Line: Privacy Policy Inquiry